

Josef McCauley
Currently Student Voice Coordinator at UWTSD SU London
Methods & Tools
• R
• SPSS
• NVivo
• Excel
• Lists & Power Automate
• Survey & evaluation design
• Qualitative & quantitative analysis
• Insight reporting


Data-Driven Insight, Systems & Decision-Making
Transforming complex data into scalable systems, actionable insight and measurable organisational impact.
I am an insight-led analyst and problem solver working at the intersection of data, research, systems improvement, stakeholder engagement and organisational decision-making. My work focuses on taking complex, fragmented or unstructured information, identifying what matters, and turning it into evidence, systems and recommendations that organisations can act on.
In my current work within higher education, I coordinate insight and representation activity across a complex multi-stakeholder environment, working with 18+ academic and professional teams and supporting the recruitment, training and development of 500+ Course Representatives and Student Voice Representatives. I have analysed and synthesised 1,000+ pieces of qualitative and quantitative evidence, translating student experience, operational information and stakeholder feedback into structured insight used to inform academic quality, student experience, wellbeing, inclusion and service improvement.
A major focus of my work has been moving organisations from fragmented manual processes towards structured, scalable data systems. I designed and implemented centralised workflows using Microsoft Lists, Power Automate, Forms and Teams, replacing disconnected processes with automated data collection, communications and tracking. These improvements have reduced administrative processing by approximately 50%, strengthened data consistency and visibility, and created a stronger foundation for cross-campus analysis, performance monitoring and Power BI reporting.
My work combines analysis with delivery. I have coordinated large-scale engagement and evidence-gathering initiatives, strengthened representative participation in Staff–Student Committees by approximately 80%, supported recruitment and selection exercises attracting more than 120 applications, and produced reports, briefings and recommendations for academic and senior stakeholders. I am particularly interested in understanding the operational reality behind the numbers: combining quantitative patterns with qualitative evidence to identify recurring issues, understand why they are happening and determine what should happen next.
My approach has been recognised through the UWTSD Students’ Union Impact Trophy and commendations from Programme Managers, alongside wider institutional work during a period in which UWTSD achieved leading Welsh results for Student Voice and Students’ Union in the National Student Survey. Across my work, I have developed a reputation for combining analytical thinking with practical delivery, building relationships, improving processes and ensuring evidence leads to action rather than simply being reported.
I am a multi-award-winning First Class graduate of the University of Warwick, where I developed strong foundations in mixed-methods research, critical analysis and applied social inquiry. My dissertation, awarded 78%, investigated digital populism and youth voting behaviour across Europe, combining Critical Discourse Analysis, NVivo thematic coding and quantitative electoral and polling evidence to examine relationships between political communication, participation and behaviour.
My wider experience spans democratic engagement, governance and high-volume public-facing operations. Through Warwick Students’ Union and the National Union of Students, I supported democratic activity involving more than 5,500 participants, while my work with the Royal Collection Trust at Buckingham Palace developed my experience of operating within highly structured, security-conscious environments requiring sound judgement, procedural consistency and effective service delivery at scale.
I am particularly interested in opportunities where data, technology, research and strategic thinking meet real-world delivery - using insight to evaluate performance, challenge established ways of working, improve systems and services, and support better decisions across public, private, policy and mission-led organisations.
Recent Impact
• 1,000+ qualitative & quantitative data points analysed and translated into actionable insight
• 500+ Course Reps & Student Voice Reps recruited, interviewed, trained and developed
• 18+ academic and professional teams engaged across a complex stakeholder environment
• 50% reduction in administrative processing through workflow automation and process redesign
• 80% increase in representative participation across Staff–Student Committees
• 121 applications coordinated through a multi-campus representative recruitment and selection exercise
• Insight and recommendations adopted by academic and professional-service teams
• Multi-award-winning delivery, including the UWTSD Students’ Union Impact Trophy and Programme Manager commendations
Data, Insight & Systems
• Designed centralised data infrastructure, replacing fragmented manual and Excel-based workflows
• Built automated workflows using Microsoft Lists, Forms, Power Automate & Teams
• Developed structured pipelines for data collection, tracking, communications and reporting
• Synthesised complex qualitative + quantitative evidence into decision-ready insight
• Enabled cross-campus visibility, trend analysis and performance monitoring
• Developing Power BI dashboards and reporting across engagement, feedback and performance data
• Applied Excel, Power BI, NVivo, R & SPSS across professional and research projects
• Experience in process improvement, performance evaluation and evidence-led decision support







